Privacy Policy

Privacy Policy

Effective Date: 08/22/2023

H.E.R Essence Candle Co. ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://heressencecandleco.com/(the "Site") or use our services.

1. Information We Collect:

- Personal Information: We may collect personal information such as your name, email address, mailing address, and phone number when you place an order, sign up for our newsletter, or contact us.

- Payment Information: When you make a purchase, we collect payment information such as credit card details, billing address, and other relevant payment details.

- Usage Information: We may automatically collect information about your device and usage of the Site, such as your IP address, browser type, operating system, pages visited, and referring URL.

- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns on the Site.

2. How We Use Your Information:

- Provide and Improve Services: We use your information to fulfill orders, process payments, communicate with you, and provide customer support. We also use it to improve our products, services, and the overall user experience.

- Marketing and Promotions: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.

- Analytics: We use analytics tools to analyze usage trends, monitor the effectiveness of our marketing efforts, and optimize the Site's performance.

- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. Information Sharing:

- Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, or performing other business functions.

- Legal Requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices:

- You can update or delete your account information by contacting us directly.

- You can opt-out of receiving promotional emails by following the instructions in the email or contacting us.

- You can disable cookies in your browser settings, but this may affect your ability to use certain features of the Site.

6. Children's Privacy:

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [insert contact email].

By using the Site or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

[End Date: 08/22/2060].